🔒 Privacy Policy

At Ninja Kicks, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you shop with us. By using our website or placing an order, you agree to the terms outlined below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details.
  • Order Information: Products purchased, order history, and transaction details.
  • Device Information: IP address, browser type, and device used to access our site.
  • Communication Information: Messages sent to our customer support (via email, WhatsApp, or social media).

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Send order confirmations, tracking updates, and delivery notifications.
  • Provide customer support and respond to your inquiries.
  • Improve our website and shopping experience.
  • Send promotional offers (only if you opt in).

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal data. We may share your information only in the following cases:

  • With delivery partners: To fulfill and deliver your order.
  • With payment providers: To process payments securely.
  • When required by law: If necessary to comply with legal obligations.

4. Data Security

We implement strict security measures to protect your personal information from unauthorized access, disclosure, or misuse. All payment information is processed securely through trusted payment providers and is not stored on our servers.

5. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections to any inaccurate or incomplete data.
  • Request deletion of your data (subject to legal and transactional requirements).
  • Opt out of marketing communications at any time.

6. Cookies & Tracking Technologies

Our website uses cookies to:

  • Improve site functionality and performance.
  • Remember your preferences for future visits.
  • Analyze traffic and optimize user experience.

You can disable cookies in your browser settings; however, some website features may not function properly without them.

7. WhatsApp & Phone Number Usage

By providing your phone number or WhatsApp number, you agree that we may:

  • Send order confirmations and delivery updates.
  • Contact you regarding support or order-related inquiries.
  • Share promotional content if you explicitly consent.

You can unsubscribe from promotional messages anytime.

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated date will be reflected at the top of the policy.

9. Contact Us

If you have any questions or requests regarding your personal data or this Privacy Policy, please contact us: